Ask Community about Costway
Office chair
I ordered a office chair from you guys and when it arrived one of the 5 wheels is broken. I've been trying to call your customer service for days I can't get through to anyone.
Chair is great. But difficult to sit on please help!
How to get refund
The bike is damaged and it will not adjust He is a seller for your company as the bikes are new never used. I would like a refund
Why is there a charge on my refund?
I just received my item yesterday and decided that we would like to purchase a different item instead. We placed the items back into the box and in good condition.
However, when we tried returning it through Walmart, it sent us to you company.
I’d like to know why the refund charge is so expensive as it is 110$. That’s too much as we are not returning our product late because it is in the 14 day window.
Can I put a stronger battery in Costway Kids 12V Electric Ride On Car with Remote Control Bluetooth BlackWhite
the product is advertised as a 12V and it moves very slow. I am wondering if I could put an 18V battery in instead and where i would order that from
How fast I can receive the screws to assemble my patio set?
I opened the patio set box ,took piece out but the screws and Allen keys were missing.
How do I get the hardware for my table?
A table I bought on amazon that came From you came with no hardware. Please advise.
How do I file a warranty claim on Costway Portable Ice maker
Purchased ice machine in December 2018 through Amazon. Ice maker has stopped making ice. Trouble shooting guide says problem must be verified by service technician.
Where are rechargeable batteries for PCS market weight scale
Ordered price computing scale... EP24028US Tracking # IZ2EF610037****019 Now trying to learn how to use it.
Booklet that came with is very vague with directions and no instructions on assembly. There are no rechargeable batteries in box and no instructions as to size , name brand or where to find them.Why do I not have the batteries and instructions
I bought a costs at high chair and the straps- harness broke and the seat cover is messed up how can it be replaced??
I bought a costs at high chair and the straps are broken and the seat cover is messed up how can it be replaced? Bb4479 green convertible 3 way high chair
Cl11714
Installed unit in pool and all it does is hums no movement or cleaning of pool. Would like some help to get it up and running,thank you,Matt Dillow. Cl11714
Who do I open my safe batteries are working but the key is not
Who do I open my safe batteries are working but the key is not. I don't have the plug forgot the code and can't open my safe.
How do I open it without destroying the safe? I haven't had this a year yet.
I have purchased a costway safe forgot the code, the key pad lights up so the batteries aren't dead ...
I have purchased a costway safe forgot the code, the key pad lights up so the batteries aren't dead and the key is NOT WORKING. I don't have the little cord to plug in what do I do?
Do I need to replace mirror
To who it may concern. I have a led Bath room vanity wall mount and the light keep blinking on and off want stay on. Item BA7316 size 500-700 input Ac100-240V-50-60HZ
How to upload my medical información to seatrac?
Get my medical already but don't know how to upload to seatrac for Royal Caribbean cruise line.hope to hear from you soon
Recently bought Water Park
The description says 740 watt blower recommended. Will a electric blower model manley 14 11*-***VAC 60hz 6a work for this? Thank you
Instructions missing
Three piece outdoor set HW68667BK purchased from Target. Instructions are missing. How do I get them.
Stakol. Ice cream maker. Model EP23791
I was wondering is you have the attachments that go to the bottom of where the ice cream comes out . I would like to order it. Mine never came with it
My wife purchased a standup roller walker JH one0005 and there is a piece missing for the backrest how can I get another one
One of the clamps for the back restraint is missing how can I get one. It was purchased through Amazon.
I bought a HW66105 jewelry cabinet and it's perfect but there was no key. How may I obtain the key?
When set up realized there was no key in hardware. Need to know how to obtain one. Really love the unit but need to be able to secure it.
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Top Contributors
Thank you so much for your recent order with us.We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.We would appreciate the opportunity to communicate with you. Please offer your order number and your full name. When you have a free moment please contact us(service@costway.com).Thanks for your kindly responding.Kind regards,Costway inc.
I'm trying to return a costway 10' x 20' tent. Can't find a phone number to call. This is the 2nd request in returning the tent. And for the record, "I'm not pissed." I'm just trying to get ahold of you to return a product. Sales id-519189****393 item id-16333****