Costway
Reviews and Complaints
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Verified Reviewer | Lake Hopatcong, New JerseyHoney Jeep came defected
- Nice looking
- Unstable and damaged
- Waiting for replacement
- Bad customer service hard to resolve issue
Preferred solution: Replace with fully working jeep
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Miami, FloridaHow about respond to my request
Missing Parts!!!!
I have been on hold with your company for over 40 minutes and have been kicked off twice. I am beyond livid.
I just ordered and received an outdoor couch, lugged it into my house, unboxed it, and was starting to put it together when I realized you did not put any hardware in the box. I am beyond livid and annoyed. We are suppose to have friends over tomorrow and now we do not have a couch! I order this from Walmart and already spoke to them and they told me to contact you directly.
I cannot get in touch with anyone!
Absolutely absurd and ridiculous. I am requesting money back and all of the hardware to be shipped ASAP to us.
I am currently still on hold for the second time in the past hour and have wasted so much time on your mistake!
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Verified Reviewer | Sterling, VirginiaAfter sales support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaShipping
Preferred solution: Deliver product or service ordered
User's recommendation: *** these people
Delivery
Broken leg on my counter stools
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lake Hopatcong, New JerseyHoney Bee came defected and not working
Christmas tree complaints
- Damage product
- Literally everything since i paid for my item
- Not satisfied
Preferred solution: Full refund
User's recommendation: Do not order from them.
Missing item I ordered
User's recommendation: If a problem occurs with a Costway item, go directly to Costway Customer service to determine the exact issue and how to resolve everything.
Broken ice machine
Product stopped working
User's recommendation: Look at a different company! Costway is a rip-off
Questions about portable washer and dryer
Preferred solution: The right instructions on how to work this washer and dryer. And can I please talk to someone in customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Henrico, VirginiaNeed help with product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasProduct i got is missing parts
Preferred solution: Let the company propose a solution
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