Marsha C Hgw

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Verified Reviewer
| map-marker Independence, Missouri

My treadmill remote

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my treadmill remote wont control the treadmill. it is paired and I put in a new battery. I have followed the instructions in the manual and I get nothing. How do I fix or I will return this item.
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Preferred solution: the damn treadmill to work....dahhhhhhhhhh

User's recommendation: good luck

Michelle L Ogj
map-marker Upland, California

Replacement part

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It is a good portable a/c. I unfortunately can NOT get a replacement HEPA filter. What is the point? I can use it not. I want the part ASAP. Thank you, I look forward to hearing from you soon.
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Preferred solution: Replacement filter

Ariana jd

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Verified Reviewer

Manufacturing issuing

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Costway - Manufacturing issuing
Costway - Manufacturing issuing - Image 2
The float I ordered comes with a canopy that attaches to it but on one side the the holes that secure the canopy are not there so there is no way to use the canopy which is one of the reasons I bought this float. Its very frustrating when you spend this much money for a good product and it comes manufactured wrong that you cannot use it for everything you advertise it as.
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Loss:
$150
Pros:
  • Good customer service
Cons:
  • Came damaged
  • Need replacement
  • Unstable and damaged

Preferred solution: Let the company propose a solution

Anonymous
map-marker Perth, Western Australia

I had no issues with my contacts all efficient with timely responses very happy all round just waiting for my refund in a few days

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I bought the sofa bed for my dog I misunderstood the measurements I took it as the base size not included the back and sides of the sofa bed had the measurements been just the base size / cushion it would have been a perfect fit for my dog ( English Staffie) I really liked the colour and design but unfortunately it was not the case with the size
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Anonymous
map-marker Twin City, Georgia

Didn't receive electric cord for electric piano

Yes. I am still dealing with them trying to get an electric cord for my electric piano before I rate them
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Anonymous
map-marker Manchester, New Hampshire

Got 2 pedal karts and either one has steering support

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Got one of the over 5 years ago had all the parts,so I ordered 2 for my grandsons and the steering support was in either,after italked to a friend who got one and it didn't have this part either and they just tried to make one,but I really need this asap please
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Linda B Xsj

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Verified Buyer
|

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Verified Reviewer
| map-marker Massillon, Ohio

You owe me from a return

Costway - You owe me from a return
You received my ice maker I returned June 24 2022. I have not received my money back. Someone was to get ahold of me at least by today. Againnnn order was MPL391537**** June 12 2022 was ordered. Linda. Byer. I want my refund for ice maker and for warranty. Linda Byer I spoke to a Veronica.
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Pros:
  • No comment

Preferred solution: Full refund

User's recommendation: They do not get back with you or give you refund very fast

Rosemary B Kpq
map-marker Denver, Colorado

Broken unit

Costway - Broken unit
I Received the super fit treadmill today, unit number SP37681 US and upon Unboxing, A peg holding the display consul fell to the floor. Making this unit unusable
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Loss:
$299
Cons:
  • Brokenparts
  • No one contacts you back

Preferred solution: Full refund

Anonymous
map-marker Pringle, South Dakota

Haven't heard from them.

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I"m trying to return an item, but no one has gotten a hold of me to tell me what to do with it. I need to know where to send it & if they are going to pay for shipping.
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Dorie W

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Verified Reviewer
| map-marker Monroe, Washington

Unable to assembly product

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Wow!! " Pissed customer" review shows what you really represent. I am sending this unit back simply because it does not produce any cold air. This is truly what is called "false advertising ". How do you live with yourselves? I will post everything online about your product. Who are you people? You will be out of service I suspect within a year. I thought I would receive some type of response of understanding and resolution but obviously not, Sincerely, Dorie
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Loss:
$179
Cons:
  • Damage product from factory
  • Poor quality of the product

Preferred solution: Full refund

Anonymous
map-marker Denver, Colorado

No feedback on rebate/credit request

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Bought 2 bar stools (wrong items delivered) decided to keep with discount. Had to buy 2 more of the same in order for them to match. Requesting discount or credit for 2nd set that i originally did not want.
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Gayle Z Gcp

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Verified Reviewer
| map-marker Elko, Nevada

I am not pleased with a merchandise it is too flimsy and I like to have a return label please

Haven't received my order since August 15th no confirmation whatsoever only that you received my payment of $191 please get back to me on this for I was expecting it sooner than now
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Anonymous

Had the wrong item delivered. Now we are trying to contact them and get it sorted but we are being sent two n fro different companies

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Costway - Had the wrong item delivered. Now we are trying to contact them and get it sorted but...
Costway - Had the wrong item delivered. Now we are trying to contact them and get it... - Image 2
Costway - Had the wrong item delivered. Now we are trying to contact them and get it... - Image 3
Very wrong item delivered. It was a speedy delivery but we would have rather it take an extra day and get the right item then get the wrong item Extremely disappointed. No numbers to contact. Apparently automated email states someone will be with us in the next two working days. Not good enough. We ordered it as a gift and expensive it was. Option now it find money for another one and hope it is delivered on time and is the right item or wait for this company with no contact information to get back in touch with us.
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Pros:
  • Fast delivery
Cons:
  • Phone
  • Customer service is non-existent
  • Missing parts

Preferred solution: Let the company propose a solution

User's recommendation: Just dont

Erin R Aqk

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Verified Buyer
| map-marker Louisville, Kentucky

Ice Maker Issues

Costway - Ice Maker Issues
I need to set the machine up and run it to send videos of the malfunction but have not had time this week.
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Loss:
$425

Preferred solution: Full refund

User's recommendation: There is very little information available in this unit and the user manual is very vague

Dorie W

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Verified Reviewer
| map-marker Stanwood, Washington

This unit does not produce ANY COLD AIR

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Just what I said above. Dont buy this product, it does not work as advertised. False, false. False false
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